Insights

A succinct and simple writing style can make communication much more effective. Here are some tips for writing in Plain English. Read it aloud Tip: read through what you have written, preferably aloud. If it is difficult to read aloud, it will be difficult for users to understand. Jargon and acronyms Try to expand acronyms and explain unfamiliar jargon the first time you use them. Explaining procedures If you are explaining a procedure, try to set it out in small steps in the same order as the person will need to carry out the procedure. Plain English Avoid passive voice , excessive formality and using unfamiliar terms without any explanation. Passive voice example Plain English "Books may be borrowed from the library" "You can borrow books from the library" "It is recommended that..."  "We recommend that..."  it is preferred that a booked appointment is made  we would prefer you to make an appointment  Exc...